eIO-RTU Setup Guide
Quick Setup Guide
⏱ Estimated Setup Time: 30–50 Minutes
Quick Setup Guide
⏱ Estimated Setup Time: 30–50 Minutes
Unbox all components and compare with the included packing list.
Connect your devices to a power supply and your network.
Finding the eIO-RTU’s IP address and accessing it’s web interface.
Finding the Netbell controller on your network, accessing the web server, and applying network configurations
If my internet or network goes down, will my RTU still work?
Yes, if your RTU is disconnected from the network, it will continue to operate normally. However, you will not be able to access the device’s web interface to make configuration changes.
It is recommended that you restore network connectivity when possible. Over time, the RTU’s internal clock may drift, which can cause time-based rules to execute earlier or later than intended.
I cannot find my Linortek product in the Discover program?
The most common issue we have seen this happen is if your computer uses WiFi, and the WiFi network is on different subnet of your Linortek device connected to. Make sure the Linortek unit is on the same subnet as your computer.
The other possible issues might be the firewall on your network or your computer blocking the communication, talk to your IT department and make sure UDP port 30303 is allowed. If you use Windows computer, you can try to open Command Prompt and type there: “ping server”. If you get “Reply from” please open a browser and type this IP address to the URL line.
If you still have problems, you can connect the unit directly to your ethernet port on your computer, the factory default is 169.254.1.1.
Type the IP address into a chrome or Firefox and it should bring you to the Login web page.
I don’t see a drop-down menu under Service
It is possible that this is a cookies/cache issue. Click the Pause button and Login again. If it doesn’t correct the issue, delete your recent browsing history/cookies from your browser. Finally, if the issue is not resolved please reboot the system from System > Load/Reboot System page.
Common issues and solutions when setting up or operating your RTU
For more information follow the RTU Manual.
Configuration instructions for remote push buttons and remote Linortek device communication.
Check our Video Tutorials for step-by-step instructions.